Terms & Privacy

This Website is owned and operated by company The Mercer Store Ltd (NZBN 9429047416352), trading as The Mercer Store - themercerstore.co.nz.

In general by using the www.themercerstore.co.nz (‘The Mercer Store’, ‘our’, ‘we’) website (‘site’), you (‘your’, ‘customer’) agree to be bound by the following terms and conditions of use and also to the provisions of our Privacy Policy, Shipping Policy, Order policy, Returns & Exchanges Policy.

The Mercer Store reserves the right at any time and without notice, to alter, remove or add to this website, including these terms and conditions of use.

Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. Purchases made are for personal use only and must not be resold or used for commercial benefit.


Considerable care has been taken in the preparation of all information on this website and provided in good faith, to ensure that errors and omissions are limited. All information provided on this site is subject to change without notice. The Mercer Store disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. The Customer assumes total responsibility for their use of The Mercer Store's website. The Customer’s sole remedy against The Mercer Store for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation or relief is a part of the acceptance of the terms of use.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorised access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action. The Mercer Store reserves the right, at its sole discretion, to do any of the following at any time: a. To change, modify, add or remove portions of these terms and conditions, at any time; b. To modify, suspend or terminate operation of or access to the site or part thereof for any reason; c. To reject and or cancel any order that we deem to be against our policies.


This website is the copyright property of The Mercer Store. You may download, display, print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use.

Apart from any use as permitted under the Copyright Act 1968, you may not, in any form or by any means: a) adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or b) commercialise any information, products or services obtained from any part of this website, without the written permission of The Mercer Store.


Sales & Promotions

All promotions on our website are subject to a limited time period and stock level - each promotion is deemed to be over by whichever finishes first. Promotional offers cannot be used in conjunction with any other offer or voucher. There are no price adjustments on orders made prior to the launch of a promotion or sale. Some promotions result in the sale being final and therefore non-refundable (store credit or size exchange only). Please check the terms and conditions of the promotion, or contact us prior to purchase.

Price Adjustment Policy

For products purchased at full price that are subsequently discounted within 2 days of the purchase we do offer a price adjustment. The price difference will be applied to your account in the form of store credit. Items originally on sale or made with special promotions do not qualify for price adjustments. There are no price adjustments on orders made prior to the launch of a promotion or sale.

Price Match

Should you find the exact same product available in the same size and at a lower price, The Mercer Store will match the price (accounting for exchange rates and relevant shipping costs). We only price-match on full-priced items, please contact us at shop@themercerstore.co.nz for any price-match enquiries including the item, size and store found.

Colour Display

We have made every effort to display as accurately as possible the colours of our products that appear themercerstore.co.nz. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.